Privacy Policy

Last updated: January 2026 Gentle Reviews (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services. Information We Collect We may collect the following information: - Business contact information provided by account holders - Customer names and phone numbers entered by businesses using our service - Message content related to review requests - Usage data related to sending review requests How We Use Information We use this information solely to: - Send review request text messages on behalf of businesses - Provide access to message history and delivery status - Improve the reliability and functionality of our service - Comply with legal and carrier requirements We do not sell, rent, or share personal information with third parties for marketing purposes. SMS Messaging & Opt-Out Gentle Reviews enables businesses to send review request messages via SMS. Recipients may opt out of receiving messages at any time by replying STOP to any message. Once opted out, no further messages will be sent. Message frequency may vary. Data Security We take reasonable measures to protect your information using industry-standard security practices. Access to sensitive data is restricted and protected. Third-Party Services We use trusted third-party services (such as messaging providers) solely to deliver our services. These providers are required to protect your information. Changes to This Policy We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date. Contact Us If you have questions about this Privacy Policy, you may contact us at: Email: gentlereviews.app@gmail.com