Terms of Service

Last updated: January 2026 By accessing or using Gentle Reviews (“the Service”), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service. Description of Service Gentle Reviews provides tools that allow businesses to send review request messages to their customers via SMS. User Responsibilities By using the Service, you agree that: - You have obtained proper consent from customers before sending messages - You will comply with all applicable laws and carrier regulations - You will not use the Service to send spam or misleading messages SMS Messaging Terms By providing phone numbers to the Service, you confirm that recipients have consented to receive review requests. - Message frequency may vary - Standard message and data rates may apply - Recipients can opt out at any time by replying STOP Account Access Access to the Service may be limited based on trial periods, subscription status, or usage limits. We reserve the right to suspend or terminate accounts that violate these Terms. Service Availability We strive to provide reliable service but do not guarantee uninterrupted availability. Message delivery may be affected by carrier or network issues beyond our control. Limitation of Liability Gentle Reviews is not responsible for delayed or undelivered messages caused by carriers or third-party providers. Changes to Terms We may update these Terms from time to time. Continued use of the Service constitutes acceptance of updated terms. Contact For questions regarding these Terms, contact: Email: gentlereviews.app@gmail.com